Back-office processes automation

Say goodbye to manual, time-consuming, and costly back-office processes.

Whether it's post-operation acceptance of field teams' work or accounting processes for payment and invoicing, back-office processes are still too manual, time-consuming, and costly. Accessing proof of work is challenging, slows overall planning, and adds to the administrative burden.

Technician inspecting FTTH gear, ensuring network reliability during maintenance

Deepomatic provides field data as a foundation for automating back-office processes.

  • By guaranteeing the reliability of photos documenting field operations and serving as proof of work.
  • By automatically validating the work of field teams.
01.

Easy, reliable invoicing

Payment is made when the work has been validated, and therefore done properly. No more billing discrepancies or over-billing.

02.

Better cash management

No advance payment until work is validated.

03.

Greater transparency

Establish a climate of trust between stakeholders.

Bouygues Telecom’s success story

AI engine for process automation.

Our deep learning algorithms are trained to verify the presence of elements in photos, or the correct positioning of elements. This indicates that the right action has been taken.

  • Avoid costly and inefficient manual processes.
  • AI becomes the neutral party in the field, validating the work and proving it has been carried out correctly.
Dashboard on Deepomatic's Computer Vision platform showing a team's performance over the months
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Deliver quality without
compromising productivity

Beyond back-office processes automation software

Efficient cash flow management

Organizations function with interconnected systems, where improvements in one area often create positive ripple effects across others. Quality assurance is a prime example of this dynamic.

By leveraging Visual AI, every technician’s work is verified to ensure installations are completed accurately before payments are approved. With back-office automation Software capability, this approach is automated and speeds up contractor payment processes, improving both cash flow management and critical business relationships.

Impacts of back-office automation software

Real-Time Data Processing with Visual AI

Visual AI solutions integrated with back-office processes automation can analyze field-collected data, such as photos and reports, in real-time. This integration enables several critical functionalities:

- Automated Report Generation: The software can generate detailed reports based on the analyzed data, eliminating the need for manual reporting and reducing the risk of errors.

- Proactive Maintenance Planning: By analyzing real-time data, the software can identify potential issues before they become major problems, allowing for proactive maintenance planning and reducing the likelihood of unexpected downtime.

- Optimization of Resource Allocation: The software helps in optimizing resource allocation by providing insights into where resources are most needed, ensuring that the right personnel and equipment are deployed efficiently.

Management of Anomalies and Assignment to Responsible Teams

Automating the management of anomalies is another significant benefit of back-office automation software. When issues arise, the software can automatically assign these anomalies to the responsible teams for correction. This proactive approach ensures that problems are addressed promptly, minimizing downtime and maintaining operational efficiency.

For instance, in the context of fiber optic installations, anomalies detected during quality checks can be instantly assigned to the relevant technicians for rectification.

Data Tracking and Documentation

By automating data tracking, businesses can ensure that all relevant data is accurately captured and stored, reducing the likelihood of information loss or mismanagement. This includes the systematic recording of data, such as maintenance logs, inspection reports, and other critical information.

Dashboards and Business Intelligence

Dashboards created by back-office automation software provide a clear and comprehensive visualization of infrastructure health. It makes it easier for field operations managers to monitor the overall quality of their operations, identify potential bottlenecks and implement corrective measures.

The real-time insights provided by these dashboards help in monitoring key performance indicators (KPIs), tracking asset performance, and ensuring overall operational efficiency.