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Telecom company executives feel that network and service quality is being compromised due to mounting pressure for infrastructure deployment, especially caused by COVID-19. They agree their current field technician capabilities are insufficient and that changes must be made.
Pulse and Deepomatic surveyed 100 enterprise-level telecom executives in EMEA to better understand the challenges around infrastructure deployment, the solutions they are implementing, and how they are improving their field technician performance.
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