Visual Automation for Utilities

  • Efficiently control costs


Across the industry, there is a shift to technology-driven automation, with utilities already relying on AI to analyze the data generated by the smart utility ecosystem, as well as enhance customer service operations.

Through qualitative field photos and their real-time analysis, utility companies can leverage key information about the quality of their operations and make decisions to better pilot them, in order to meet their network roll-out deadlines.

Deepomatic helps you
Ensure full traceability of OPERATIONS

Automate the reporting of operations thanks to the data generated by the analysis of photos captured by your technicians.

Enforce SLAs

Apply your quality requirements directly into your field processes and accurately monitor the work of your contractors to pay them fairly. Identify defects to improve administration of chargebacks, contractual bonuses, and penalties.

Deepomatic helps you
Provide instant operational feedback
Make data collection effortless and guide technicians to successful task completion every time, on time.
Identify areas for process improvement and cost reduction
Optimize maintenance thanks to predictive analytics, and avoid any downtime or disruptions to payment of wholesale or transport fees.
Reduce the cost of quality and compliance
Give your inspection teams superpowers.
Build quality and productivity into your processes
Empower technicians with instant intuitive visual feedback.
Deepomatic helps you
Demonstrate your ability to deliver
Prove and improve your processes, demonstrate compliance to defend your margins, avoid penalties, and win new contracts.
Improve First Time Right (FTR)
Reduce costly need for rework or unplanned truck rolls, avoid unplanned maintenance with interruptions to service and loss of revenue, and identify areas for process improvement or any need for training.
Improve visibility of work performed
Gain supervision superpowers and reduce the need for in-person audits.
Ensure customer satisfaction
Win over more customers and accelerate overall take-up of subscriptions.
Best for


Keep your cost equation and supply chain under control

Accelerating your infrastructure projects while balancing the cost equation and keeping your supply chain under control is no mean feat. It is eminently labor and capital intensive and you have little leeway for inefficiency or to concede an advantage to the competition.

Deepomatic helps you:

  • Scale and manage your supply chain
    Deepomatic gives you and your business partners improved visibility and control. It complements your existing field service solutions and enables you to enforce SLAs, ensure infrastructure integrity, and streamline your construction and maintenance processes in the field.
  • Reduce the cost and effort of project management, inspection and auditing
    Deepomatic gives you a helicopter view of your infrastructure with relevant quality KPIs. With a comprehensive audit trail, your project managers, compliance, and audit teams have the means to identify and troubleshoot issues and to improve acceptance and billing of every work order with less need for in-person inspection.
  • Build quality into your infrastructure from the ground up
    Deepomatic gives technicians an effortless means to collect data every time they take a routine image. The application gives them instant feedback on the situation they find and on the work they perform by highlighting any potential issues. The result is better productivity, improved First Time Right, and less need for costly remedial maintenance.
  • Move to monetization faster
    Whether your focus is on financing, construction, or managed services, Deepomatic gives you a competitive advantage in connecting satisfied customers more predictably and transparently.

Increase customer satisfaction and experience to lower costs and accelerate growth

More than ever, utilities companies must compete on customer experience. As competition and regulations increase, so do customer expectations. Keep up with and even exceed expectations by streamlining internal processes and leveraging data and insight to provide a better service.

Deepomatic helps you:

  • Connect customers faster and more reliably
    Improve First Time Right. Ensure customers experience a transparent and timely connection and onboarding process. Succeed in the migration to smart meters.
  • Reduce errors and defects
    Ensure customers receive the expected quality of service. Reduce the need for unplanned truck rolls and rescheduled service calls.
  • Reduce the burden on customer service
    The majority of customer service costs are incurred during the onboarding phase – especially so if the connection experience is at fault. Improve customer satisfaction and reduce churn.

Bring an expert eye to every work order

Quality & Compliance teams play an essential role in ensuring infrastructure integrity and performance. You are under pressure to monitor a large volume and variety of work over a broad geographical area. However, with finite resources at your disposal, it is increasingly difficult to ensure that all defects are spotted, attributed, and remedied.

Deepomatic helps you:

  • Ensure that defined methods and SLAs are adhered to
    Deepomatic guides and instantly assesses the work of workers and technicians in the field to improve process compliance and automatically catch errors from the outset. The result: less defects, less rework, less unplanned maintenance.
  • Scale your quality auditing processes without stretching your resources
    Deepomatic systematically collects field data so you can maintain an audit trail and rich visual record of your network and work performed on it. Shorten the time required for inspections and audits. Reduce the need for field trips. Analyze, explore, and troubleshoot all work in real time, not just a sample after the fact.

Empower users to improve and maintain operational excellence

Deepomatic puts industry-leading image recognition technology in the hands of your field technicians, provides advanced analytics capabilities to business users, and adds intelligence to your existing operational systems and field service solutions.

Deepomatic helps you:

  • Supercharge your field service capabilities
    Deepomatic is a lightweight, easily deployed add-on that boosts your field service solutions and brings more data accuracy and visibility to your users’ operational and business support systems. Process and analyze the mass of visual data shared by your business partners.
  • Drive your business performance
    Deepomatic provides integrated dashboards, KPIs, alerts, and reports to give you greater visibility and control over your infrastructure and everything performed on it in real time. Your data analysts and business users can easily customize workflows and KPIs to better reflect the way you work.
  • Create competitive advantage with custom visual automation applications
    Deepomatic is also an end-to-end, development platform for computer vision and visual automation, recognized by Forrester as being the best fit for developing custom physical-world CV solutions. Create and deploy your own image recognition applications to empower business users. Open image recognition and analytics skills to existing applications via API.
  • Maximize AI performance in evolving conditions
    Take computer vision and deep learning out of the lab and into the field. Deepomatic offers a clear operational advantage applied to real-world situations and changing conditions. Our Lean AI approach, which uses No-code, Agile, Lean, and DevOps principles, maximizes applied image recognition performance while removing the obstacles to production.


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