Fiber optic installation
Guarantee the quality and conformity of FTTH/B connections.
The quality of installation operations has a major impact on the subscriber's experience of the fiber optic network. A faulty connection leads to dissatisfaction, which can result in a loss of subscribers and revenue.
The main challenges holding you back
Hasty connections
Field teams are under pressure to connect subscribers quickly, so they try to move fast, to the detriment of quality. Up to 30% of fiber network installations fail.
Undetected defects
On average, only 15% of connections are inspected, as the checks are carried out manually and are therefore inapplicable to all operations.
Loss of revenue
Because of the cost of rework and possible penalties, but also because of the loss of subscribers who have had a bad experience after connection.
Success story
Movistar (Telefonica)
Movistar & Deepomatic: Ensuring Top-Quality Fiber Optic Installation Services
Read the full storyOperators, get it right !
Faster service activation
- Increase First Time Right success rate
- Accelerated time to revenue
- Reduced quality control feedback loop
Quality control savings
- Reduced on-site audits
- Reduced resources devoted to quality control
End-customer quality of experience
- Reduced customer service calls
- Reduced end-customer churn rate
Contractors, get it right !
Higher efficiency
- Empower staff with limited experience to perform mission-critical tasks with confidence
- Automation of reporting tasks
Reduce OPEX
- Reduce volumes of repeat visits
- Avoid operator penalties
